Privacy Policy

HMT, based in São Miguel, Azores, is responsible for processing personal data in connection with this website. For privacy enquiries or to exercise your rights, contact us at [email protected].

This policy covers the website and requests for information. If you enter into a contractual relationship with us, further information may be provided about the data processing required for that relationship.

When you contact us by email or phone, we may process your name, email address, phone number, communications and information you share about a property, project or service. Please provide only the data needed for your enquiry.

Browsing the website involves transmitting technical data, such as your IP address, browser and device type, requested pages, and access date and time. This data may appear in the hosting service’s technical logs. The Google services described below also receive data associated with your use of the website.

We use contact details to answer enquiries, provide information and arrange visits or discussions about our services. The legal basis is taking steps at your request before entering into a contract or, for general enquiries, HMT’s legitimate interest in responding to communications.

Technical data is used to deliver the website, diagnose problems and protect systems, based on the legitimate interest in maintaining its operation and security. We may also process data to comply with legal obligations or establish, exercise or defend legal claims.

Analytics cookies require prior consent. Simply browsing the website does not constitute consent. Where processing relies on consent, you may withdraw it without affecting the lawfulness of earlier processing.

Providing information when contacting us is voluntary, but we may be unable to answer or follow up on your request without the necessary details. The website does not make decisions based solely on automated processing that have legal or similarly significant effects on visitors.

Enquiry data is kept for as long as needed to handle and follow up on the request. Where there is a contractual relationship, a legal retention requirement or a need to establish, exercise or defend legal claims, relevant data may be retained for the period applicable to that purpose.

Technical logs should be kept only for the period necessary to operate and secure the website. Cookie lifetimes depend on the service and its settings, as described below. You can contact us for information about the retention of data relating to your case.

Data may be processed by hosting, email, maintenance and technology providers as needed to deliver their services. It may also be shared with advisers or authorities where necessary to meet legal obligations or exercise legal rights.

Third-party services, including Google services, may involve processing data outside the European Economic Area. Such transfers require an applicable legal mechanism, such as an adequacy decision or standard contractual clauses and, where necessary, additional measures. You may request information about the recipients of your data and the safeguards that apply.

The website uses Google Analytics to obtain statistics about visits, pages viewed and interactions. This service may use cookie identifiers and information about your browser, device and referral source. The _ga and _ga_* cookies have a default lifetime of two years, which may vary depending on settings. See Google’s information about these cookies.

Google Analytics only loads after you accept analytics cookies. You can accept or reject them in the cookie notice and change or withdraw consent using “Cookie settings” in the footer. Disabling this category deletes analytics cookies and reloads the page to stop the service. You can also block or delete cookies in your browser and read Google’s Privacy Policy.

We use CookieConsent, hosted with the website, to manage these preferences. The strictly necessary hmt_cookie_consent cookie saves your choice for 182 days across both the Portuguese and English versions. It is also used when you reject optional cookies and is not used for analytics or advertising.

The website loads typefaces through Google Fonts. When retrieving these files, your browser communicates with Google servers, transmitting your IP address and technical request data. Links to Google Maps and other websites open external services governed by their own privacy policies.

Under the General Data Protection Regulation (GDPR), you may request access, rectification or erasure of your data, restriction of processing and portability, where applicable. You may object to processing based on legitimate interests on grounds relating to your particular situation, and withdraw consent for processing that depends on it.

To exercise your rights, email [email protected]. Where necessary, proportionate information may be requested to confirm your identity. Requests are normally answered within one month; in complex cases, this may be extended by a further two months, with the extension and its reasons explained within the initial period.

You may also lodge a complaint with the Portuguese Data Protection Authority (CNPD) or the competent supervisory authority, without having to contact us first.

Data processing must be supported by appropriate technical and organisational measures to protect against unauthorised access, loss or improper disclosure, with access limited to those who need it for the stated purposes. No system or Internet transmission is entirely free of risk; avoid sending sensitive information that is not needed for your enquiry.

This policy may be updated to reflect changes to the website, services or legal obligations. The current version is published on this page with its update date. For further information, please use the privacy contact listed above.